Faq

Can I bring the kids?

YES

  • All persons under 18 years of age must be accompanied by a ‘ticket-holding’ parent or legal guardian at all times
  • Person's 13-18 must have a Valid Ticket
  • Children 12 or under are ‘FREE’ of charge and must be accompanied by a parent or legal guardian at all times
  • All entrants must have valid ‘ID’ on entry to the venue

IS PARKING AVAILABLE?

If you visit the VENUE map on this website, you can see the access point to the onsite parking off Tylers Rd. On site parking is available. A gold coin donation to the volunteers is greatly appreciated.

The streets around the venue will accommodate limited cars, but we do encourage all patrons to use public transport where they can, or arrange to be dropped off by friends or family.

Gold coin donation to the parking volunteers is greatly appreciated.

WHAT ARE THE ALLOWABLE ITEMS AT TUNEOUT?

Remember to bring ID, your ticket, important phone numbers, sun block, a watch, any medication you may need, a hat, charged mobile phone, pen, vitamins & still camera if you want plus enough cash for the day. If you have any chronic conditions or illness (ie epilepsy, diabetes, asthma) be sure to carry information regarding your condition & emergency contact number on your person at all times.

Dress for the day & all weather conditions. We suggest wearing sensible shoes & clothes and bring a rain coat in case the weather turns sour. Avoid wearing jewellery that could potentially harm yourself or others.

Rugs, camping chairs and deck chairs are allowed and highly recommended.

BYO sealed bottles of water.

BYO Food is allowed, but no glass containers are permitted. Food will be available for purchase at the venue - cash only

Bags/Eskys are allowed and will be checked for safety reasons. Any contraband will be confiscated.

Can I bring my Camera or Digital Video Camera?

Point and shoot cameras are permitted but professional-standard cameras are NOT.

Prohibited Items

  • Alcohol & Soft drink – TUNEOUT is a licensed venue, so alcohol will be available at the venue, as will water and soft drink.
  • Any sharp objects and cutlery are not permitted.
  • Tables, Tents & Sunshades
  • Umbrellas, even if the weather is bad. Bring good quality raincoats and waterproof footwear.
  • Glass

Are Eftpos facilities available?

TBA

Are passouts available?

NO – passouts will not be permitted, only in emergency situations.

Are refunds available?

No. Once the ticket sale is processed the purchase is final. Refunds will only be offered to patrons if the entire show is cancelled or abandoned due to extreme weather conditions.

Will people be standing up during the show?

Patrons will not be stopped from standing during the performance.

Will the program times or artists be likely to change?

Occasionally changes occur that are out of our control. Scheduled performance times and artist line-ups are subject to change. No refund will be offered in these circumstances.

Are there facilities for disabled people?

Yes. Just look out for the signs to disabled parking upon arrival. They will be sign-posted and also marked on the VENUE map within this website

Please note – TUNEOUT is held in open field with quite rough terrain in places.

Can I smoke?

Yes you can, but please dispose of your cigarette thoughtfully and please be considerate of other patrons.

Is First Aid available?

Yes. Please ask Security, Event staff or First Aid officers for help. There will be a first aid service attending every event.

Please consider others as well as your own safety. If someone is in need of medical attention please let Security, Event staff or First Aid know so they can help.

Where is lost property?

If you find or lose something - please go to the merchandise shop.